Privacy Policy for PRFX.in

Last Updated: May 26, 2025

PRFX.in (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website PRFX.in (the “Site”), including any other media form, media channel, mobile website, or mobile application related or connected thereto, and use our services, including our AI Chat Widget. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

a. Personal Data

Personally identifiable information, such as your name, email address, company name, and the service you are interested in, that you voluntarily give to us when you fill out our contact form or communicate with us via email or our AI Chat Widget. You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of the Site and our Services.

b. Derivative Data (Log and Usage Data)

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. If you are using our AI Chat Widget, we may also collect data about your interactions with the widget, including queries made and responses received.

c. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers is set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Respond to your inquiries and provide customer support.
• Send you information about our services or other information you have requested.
• Improve our website, services, and marketing efforts.
• Monitor and analyze usage and trends to improve your experience with the Site and AI Chat Widget.
• Fulfill and manage projects, services, and other transactions related to the Site.
• Comply with legal obligations.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• For the functionality and improvement of our AI Chat Widget, including training the AI model (where applicable and anonymized if possible).

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

a. By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

b. Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, marketing assistance, and AI service providers for our Chat Widget. These third-party service providers will have access to your personal information only to perform these services on our behalf and are obligated not to disclose or use it for any other purpose.

c. Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell your personal information to third parties.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us at contact@prfx.in.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13 (or higher age as required by applicable law). If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. AI Chat Widget

Our Site uses an AI Chat Widget to assist users. Interactions with the AI Chat Widget may be recorded and analyzed to improve the widget’s performance and our services. Personal information shared through the chat widget will be handled in accordance with this Privacy Policy. The AI Chat Widget may be powered by a third-party provider, and your interactions may also be subject to their privacy policy, which we encourage you to review.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
Email: contact@prfx.in